Sampath Bank - Recovery Call Agents Vacancies 2022 (Fixed Term Contract)

Sampath Bank - Recovery Call Agents Vacancies 2022 (Fixed Term Contract) 

The Person Dynamic, self-motivated outstanding young achievers, who are eager to provide an exceptional customer service in a challenging and rewarding environment.

Requirements:

• Age
• preferably below 25 years
• Passed G.C.E 0/1_ Dom with Mathematics and English
• Pass. G.C.E A/L Exam
• Previous work experience as a Call agent will been added advantage

Key Responsibilities:

• Attend to daily out bound call targets and follow up on them until completion
• Obtain/handle customer inquiries
• Provide an excellent caller experience to the customer

Competencies Required:

• Excellent verbal and written communication in Sinhala and English (Preferably Tamil as well)
• Ability to deliver a superior service in the absence of the physical presence of Customers
• Active listening skills and the ability to understand customers in a virtual environment
• Problem solving and negotiation skills
• Ability to work under pressure as well as on shift basis/weekends/holiday, in a Call Centre environment
• Flair for Interpersonal relations
• Basic IT skills

An attractive remuneration package coupled with a modern and conducive work environment awaits the right candidates.

Please apply online stating qualifications and experience on or before 29. March 2022.

Selection will be strictly on merit any form of canvassing will be a definite disqualification. Only shortlisted candidates will be contacted.

Full Details in English	Click Here
Online Application	Click Here
Interview Date	2022.03.29