DFCC Bank PLC - Trainees (Contract Basis) (Call Centre - Malabe) Vacancies 2022

TRAINEES (CONTRACT BASIS) - CALL CENTRE (MALABE)

You should ideally;

• be below 23 years of age
• possess strong oral and written communication skills. Being trilingual will be a definite advantage.
• possess excellent interpersonal skills
• possess good problem solving skills
• be motivated to provide excellent customer service
• be flexible with working hours and willing to work for the night shifts

You will be responsible for,

• informing the Bank's products and sendees to existing and potential customers
• cross selling products and services over the phone to customers
• listening to customer queries and handling them effectively
• assisting in conducting surveys on customer satisfaction levels and resolving complaints

An attractive remuneration package inclusive of a basic salary, allowances and OT payments is on offer for the chosen

candidates. Further, they will get an opportunity to develop valuable skills and experience through extensive training and

interaction with professionals in the industry.

We are an equal opportunity employer. Any form of canvassing is discouraged.

Correspondence will only be with the short-listed candidates.

Please apply via e-mail by sending an updated CV or a DFCC Bank application form which could be

downloaded from our website to recruit@dfccbank.com with the post applied for in the subject

by 28 April 2022.

Senior Vice President (Human Resources)

DFCC Bank PLC, 73/5 Galle Road, Colombo 03

website - www.dfcc.lk

Application Form (Editable Application)	Click Here
Closing Date	2022.06.03