TRAINEES – FTC CALL CENTRE
You should ideally;
- be below 23 years of age
- possess strong oral and written communication skills. Being trilingual will be a definite advantage.
- possess excellent interpersonal skills
- possess good problem solving skills
- be motivated to provide excellent customer service
You will be responsible for,
informing the Bank’s products and services to existing and potential customers
cross selling products and services over the phone to customers
listening to customer queries and handling them effectively
assisting in conducting surveys on customer satisfaction levels and resolving complaints
cross selling products and services over the phone to customers
listening to customer queries and handling them effectively
assisting in conducting surveys on customer satisfaction levels and resolving complaints
An attractive remuneration package inclusive of a basic salary, allowances and OT payments is on offer for the chosen candidates. Further, they will get an opportunity to develop valuable skills and experience through extensive training and interaction with professionals in the industry.
We are an equal opportunity employer. Any form of canvassing is discouraged.
Correspondence will only be with the short-listed candidates.
Senior Vice President (Human Resources)
DFCC Bank PLC, 73/5 Galle Road, Colombo 03
website – www.dfcc.lk
| Application Form (Editable Application) | Click Here |
|---|---|
| Closing Date | 2022.05.30 |
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